Firstsource
Patient Financial Advocate
United States · Full-time · Posted Oct 23, 2026
- Experience
- 1–3 years’ experience is preferred; no required years stated.
- Education
- High School Diploma or equivalent required.
About the job
Screens hospital and outpatient patients for eligibility assistance programs and helps them complete applications while documenting progress and coordinating with hospital staff.
What you'll do
- Identify and screen self-pay patients for State, County, and Federal assistance programs; initiate applications when feasible.
- Conduct in-person, telephone, and home-visit screenings and help patients complete enrollment applications.
- Document screening results and account activity in hospital and internal systems, and keep client contacts informed of progress.
What they ask for
- High School Diploma or equivalent required.
- Basic computer skills.
- Ability to communicate complex financial information clearly and empathetically and provide professional customer service.
Nice to have
- 1–3 years’ experience in medical coding, medical billing, eligibility (hospital or government), or other pertinent medical experience.
- Previous customer service experience.
Pay
$21-$23.50 (base salary; currency not specified)
Model-written summary · the original posting is authoritative