Firstsource
Patient Financial Advocate
United States · Full-time · Posted Oct 7, 2026
- Experience
- 1–3 years’ experience is preferred; previous customer service experience is preferred.
- Education
- High School Diploma or equivalent required.
About the job
Screens hospital and outpatient patients for eligibility assistance and helps them apply for appropriate state, county, or federal programs.
What you'll do
- Identify and screen self-pay patients, in person or by phone, for eligibility assistance.
- Help patients complete enrollment applications and follow up on their progress.
- Document screenings and account information in hospital systems and onsite tracking tools.
What they ask for
- High School Diploma or equivalent.
- Basic computer skills.
- Ability to communicate complex financial information clearly and empathetically.
Nice to have
- 1–3 years’ experience in medical coding, medical billing, eligibility, or other pertinent medical experience.
- Previous customer service experience.
Pay
$ 22-24
Model-written summary · the original posting is authoritative