Fivetran
Customer Solutions Architect (NYC)
$165K–$190K
USA - New York (dbt) +1 · Full-time · Posted Oct 28, 2026
- Location
- USA - New York (dbt)
USA - Austin (dbt) - Experience
- 2+ years in a post-sales, customer-facing technical role.
About the job
Own post-sales technical strategy for a portfolio of Fivetran and dbt customers, driving adoption, retention, and account expansion through architecture guidance, technical engagement, and collaboration with sales and product teams.
What you'll do
- Lead customer adoption, health reviews, technical workshops, and guidance on scalable data architectures.
- Identify and execute account expansion opportunities, partnering with Account Executives and validating new workloads.
- Manage stakeholder relationships, account plans, technical documentation, and coordination with internal teams and technology partners.
What they ask for
- 2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer.
- Experience designing scalable data architectures, understanding modern data warehousing and the analytics stack, and SQL proficiency.
- Ability to drive customer outcomes after the sale, including adoption, renewal, and expansion.
- Strong stakeholder management, presentation, and ability to translate business objectives into technical solutions.
Nice to have
- Hands-on dbt experience; dbt certification is a bonus.
- Experience with cloud data platforms, data integration or ETL/ELT, enterprise architecture, or technology partners.
Pay
$165,000 — $190,000 USD OTE (on-target earnings; 80% base salary and 20% variable compensation)
Tools
SQL, dbt, Snowflake, Databricks, AWS, Azure, GCP, Python
AI focus
Preferred working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG.
Model-written summary · the original posting is authoritative