Flexport
Accounts Receivable Collections Analyst
Atlanta, Georgia, United States · Full-time · Posted Oct 12, 2026
- Experience
- No specific prior collections experience required; candidates may be starting their careers or moving into finance.
- Education
- No specific degree required.
About the job
Manages customer accounts receivable by using AI-supported outreach and analysis to resolve overdue balances, improve collections, and maintain accurate account records.
What you'll do
- Prioritize accounts, follow up with customers, track payment commitments, and work toward collection and DSO targets.
- Investigate invoice and payment discrepancies, reconcile account information, and coordinate resolution with customers and internal teams.
- Help build and improve AI agents and automated workflows, verifying outputs and protecting customer information.
What they ask for
- Clear written and verbal communication, attention to detail, and professional judgment with sensitive conversations.
- Persistence, initiative, organization, and ability to manage competing priorities independently and collaboratively.
- Problem-solving skills, comfort with numbers and spreadsheets, and ability to learn processes and systems quickly.
- Interest in using AI, with sound judgment to verify its outputs and handle confidential data responsibly.
Nice to have
- Collections, finance, or customer service experience; familiarity with NetSuite, Tesorio, Stripe, or automation tools.
- Examples of experimenting with AI tools or agents in school, personal projects, or work.
Tools
AI tools and agents, Excel, Google Sheets, NetSuite, Tesorio, Stripe
AI focus
Use AI to prioritize accounts, draft follow-ups, summarize aging and collection activity, investigate balances, and build or improve agents and workflows for account histories, follow-ups, and stalled-payment alerts.
Model-written summary · the original posting is authoritative