Flip CX
Staff Software Engineer
$200K–$400K
New York +2 · Staff · Full-time · Posted Feb 25, 2026
- Location
- New York
Playa Vista, California, United States
New York, New York, United States - Experience
- No specific years required; the posting emphasizes shipped work and lessons learned over years.
About the job
Build and operate production-scale AI voice agents, their orchestration platform, and the inference and DevOps infrastructure supporting live customer conversations.
What you'll do
- Build agents for complex customer workflows and integrations with contact-center and industry systems.
- Develop the platform for agent routing, state, tool use, and reusable engineering primitives.
- Operate model serving, telephony, observability, and deployment infrastructure for live calls.
What they ask for
- Experience building and owning production systems where failures have consequences.
- Strong judgment about what to ship and how to manage production risk.
- High-execution, low-ego approach focused on owning outcomes.
- Customer-focused approach, including willingness to work closely with customers.
Pay
$200,000 — $400,000 USD (base salary)
Tools
Python, MongoDB, AWS, Twilio, Datadog, Snowflake, Omni
AI focus
Build and operate AI voice agents; host models and provide low-latency inference at production scale.
Model-written summary · the original posting is authoritative