Flip CX
Staff Software Engineer
$200K–$400K
Los Angeles +2 · Staff · Full-time · Posted Feb 25, 2026
- Location
- Los Angeles
Playa Vista, California, United States
New York, New York, United States - Experience
- No specific years required; the posting says experience is assessed by what candidates have shipped and learned.
About the job
Build and operate production AI agent systems for voice and chat, spanning customer workflows, agent orchestration, model inference, and supporting infrastructure.
What you'll do
- Build agents for multi-step customer workflows and integrate them with contact-center and industry systems.
- Develop the orchestration platform, including routing, state, and tool-use primitives.
- Operate low-latency model serving, telephony, observability, and deployment infrastructure at production scale.
What they ask for
- Production experience building and owning systems where failures have consequences.
- Sound judgment about what to ship, when to slow down, and what not to ship.
- Ability to own outcomes and execute with a customer-focused approach.
Pay
$200,000 — $400,000 USD (base salary)
Tools
Python, MongoDB, AWS, Twilio, Datadog, Snowflake, Omni
AI focus
Build and operate AI voice agents and expand into chat; the company hosts its own models and runs low-latency inference at production scale.
Model-written summary · the original posting is authoritative