Flock Safety
811 Operator
$40K–$50K
Remote - USA · Remote · Full-time · Posted Oct 26, 2026
About the job
Coordinates Call 811 utility-locate workflows from site survey review and ticket creation through agency follow-up and field readiness.
What you'll do
- Manage the end-to-end Call 811 ticket lifecycle in Salesforce and internal systems, following state-specific regulations and timelines.
- Investigate locate anomalies and delays, document findings, and escalate risks.
- Coordinate status and field readiness with internal operations, scheduling, deployment teams, and 811 agencies.
What they ask for
- Proficiency with Salesforce, reporting dashboards, and operational workflow software.
- Strong investigative and analytical skills to interpret site surveys and resolve locate anomalies.
- Clear written and verbal communication skills.
- Ability to prioritize competing requests under strict timing guidelines and changing state compliance standards.
Pay
$40,000 and $50,000 (base salary range); $40K – $50K (base salary range)
Tools
Salesforce
Model-written summary · the original posting is authoritative