Fora
Director of Consumer & Product Insights
$210K–$270K
New York City +1 · Director · Full-time · Posted Jul 28, 2026
- Location
- New York City
New York, New York, United States - Experience
- 12+ years; no alternatives stated.
- Visa sponsorship
- Authorization to work in the United States is required for full-time roles based in the New York City office. Fora is unable to sponsor or assist with U.S. work authorization.
About the job
Build Fora’s consumer and product insights capability, leading research and experimentation that turns customer and market evidence into actionable business recommendations.
What you'll do
- Establish research processes and systems for continuous customer learning across the organization.
- Lead qualitative and quantitative research, rapid experiments, and market intelligence across consumer, brand, product, and growth questions.
- Apply AI-enabled research methods and tools, and communicate findings as clear recommendations to partner teams.
What they ask for
- 12+ years of experience in consumer insights, market research, UX research, and/or product research.
- Experience building and managing a research team.
- Strong qualitative and quantitative research methodology, quantitative reasoning, and ability to translate evidence into practical recommendations.
- Comfort with AI tools and a track record of incorporating AI into day-to-day research workflows.
Nice to have
- Experience building a research organization from the ground up.
- Experience in a startup or similarly fast-moving environment; travel industry experience is welcome but not required.
Pay
$210K–$270K + equity (base salary range; currency not stated)
AI focus
Use AI tools and emerging AI-enabled research methods, including AI-powered interviewing, synthesis, survey, and customer feedback tools, to accelerate and scale customer learning.
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