Fora
Founding Account Manager, Advisor Services & Loyalty
$90K–$175K
New York City +1 · Manager · Full-time · Posted Aug 28, 2026
- Location
- New York City
New York, New York, United States - Experience
- 5–7 years; listed fields include customer success, wealth management, management consulting, revenue operations, business strategy, or high-revenue B2B customer success.
- Visa sponsorship
- U.S. work authorization is required for full-time roles based in the New York City office. Fora cannot sponsor or assist with U.S. work authorization. Roles based outside the United States are not subject to this requirement.
About the job
Build and lead the account management function for high-performing travel advisors, combining portfolio growth coaching with playbook and process design.
What you'll do
- Manage a portfolio of experienced and high-performing advisors, coaching business growth and addressing retention risks.
- Design scalable account management processes, playbooks, measurement frameworks, and future team structure.
- Coordinate with internal teams to resolve advisor needs and improve the advisor experience.
What they ask for
- 5–7 years in relationship-intensive, go-to-market, or premium member experience roles with a business-building component.
- Ability to discuss business strategy, pipeline, growth, and bottlenecks with top producers.
- Strong written and verbal communication, data interpretation, and actionable coaching skills.
- Comfort building systems amid ambiguity while managing an active portfolio.
Nice to have
- Early-stage startup experience.
- People management or readiness to build a team; revenue operations, sales enablement, client strategy, CRM, travel, hospitality, or luxury services experience.
Pay
$90,000 - $120,000 USD base salary; $150,000 - $175,000 USD total on-target earnings
Tools
CRM
AI focus
Fora says employees use frontier AI tooling in their work, but the role description does not specify particular AI responsibilities.
Model-written summary · the original posting is authoritative