Formlabs
Head of Technical Operations (TechOps)
$150K–$190K
Somerville, MA +1 · Director · Full-time · Posted Oct 19, 2026
- Location
- Somerville, MA
Somerville, MA, United States - Experience
- 8+ years in IT infrastructure and/or security, including 2+ years leading teams.
- Education
- Bachelor’s degree in a technical field or equivalent experience.
About the job
Leads Formlabs’ global technical operations, managing infrastructure, IT services, identity and access, and the cybersecurity program.
What you'll do
- Lead and develop a global team of 7 while setting infrastructure and security priorities and roadmap.
- Own networks, on-premise servers, identity, endpoints, service desk, security, vendor relationships, and budget.
- Expand automation and AI-assisted workflows for IT operations, including provisioning, monitoring, ticket triage, and reporting.
What they ask for
- 8+ years in IT infrastructure and/or security, including 2+ years leading teams.
- Hands-on expertise in enterprise networking and server virtualization.
- Practical experience running or building a security program, including EDR, identity, vulnerability management, and incident response.
- Experience with security frameworks such as NIST CSF, ISO 27001, or SOC 2, and IT general controls in an audit-ready environment.
Nice to have
- Experience operating IT in China; familiarity with GCP and AWS security fundamentals.
- Scripting or automation skills and hands-on use of AI tools in IT or security operations.
Pay
$150,000 — $190,000 USD (base salary)
Tools
Cisco Meraki, Proxmox, CrowdStrike, Google Workspace, Cloudflare, GCP, AWS, Python
AI focus
Use AI-assisted workflows for provisioning, monitoring, ticket triage, and reporting; hands-on use of AI tools in IT or security operations is a bonus.
Model-written summary · the original posting is authoritative