Fortinet
Renewals Representative
$75K–$85K
Sunnyvale, CA · On-site · Full-time · Posted Mar 10, 2026
- Experience
- 1+ year of Renewals, Sales or Operations experience; preferably in the B2B tech industry.
- Education
- Bachelor's degree or relevant work experience.
About the job
Supports and manages the full renewal sales cycle for commercial and mid-enterprise customers in an assigned U.S. territory, including customer assistance, quoting, opportunity management, and renewal sales.
What you'll do
- Assist customers, sales teams, partners, and distributors with security and support license renewals, quotes, and renewal inquiries.
- Manage renewal requests and opportunities using the Renewal Tracking System, Salesforce, and FreshDesk while meeting SLAs and sales goals.
- Train sales representatives on renewal processes and coordinate with internal teams on renewal operations.
What they ask for
- Bachelor's degree or relevant work experience.
- 1+ year of Renewals, Sales or Operations experience.
- Track record of meeting individual or team quotas.
- Knowledge of cybersecurity terminology and products, and understanding of B2B Channel Sales and Direct Sales motions.
Nice to have
- Experience in the B2B tech industry.
Pay
$75,000 -$85,000 per year (on-target earnings; compensation type not specified)
Tools
Salesforce, MS Excel, MS Word, MS PowerPoint, Renewal Tracking System, FreshDesk Ticketing system
Model-written summary · the original posting is authoritative