FurtherAI
Agent Engagement Manager
$180K–$250K
San Francisco +1 · On-site · Manager · Full-time · Posted Feb 15, 2026
- Location
- San Francisco
New York - Experience
- 3+ years leading customer implementations, enterprise deployments, or technical projects.
About the job
Own customer implementations from kickoff through go-live and adoption, while building scalable delivery processes and relaying customer feedback to product teams.
What you'll do
- Lead implementation planning, discovery, solution design, configuration, testing, launch, and hypercare.
- Coordinate customer stakeholders and engineering; manage timelines, integrations, and technical issues.
- Drive adoption and develop training, implementation playbooks, templates, and documentation.
What they ask for
- Able and willing to work in person five days per week in San Francisco or NYC.
- 3+ years leading customer implementations, enterprise deployments, or technical projects.
- Strong project management and presentation skills, including managing complex stakeholders and customer resistance.
- MBB consulting background (McKinsey, BCG, Bain).
Nice to have
- Insurance industry experience.
- Experience implementing SaaS or AI products for enterprise customers.
Pay
$180K – $250K (USD; base salary or total pay not specified)
Tools
APIs
AI focus
Implement AI products and help customers use intelligent AI workflows in commercial insurance.
Model-written summary · the original posting is authoritative