GigaML
QA Lead
$160K–$230K
San Francisco · On-site · Full-time · Posted Feb 20, 2026
- Experience
- 7+ years in QA or quality assurance.
About the job
Own quality for Giga’s AI agent platform by defining QA strategy, leading testing and release readiness, and managing a distributed QA team.
What you'll do
- Create test plans, acceptance criteria, coverage matrices, regression suites, and QA processes for voice, chat, and email agents.
- Validate AI conversations for accuracy, tone, hallucinations, and edge cases; triage and document defects.
- Manage distributed QA testers and own release testing and production-readiness sign-off.
What they ask for
- 7+ years of experience in QA or quality assurance, leading test efforts for complex products.
- Experience managing or leading distributed QA teams.
- Strong test planning, communication, and defect reporting skills.
- Experience testing conversational AI, voice systems, chatbots, or other non-deterministic products.
Pay
$160K – $230K USD base salary
AI focus
QA for AI agents, including testing conversational outputs for accuracy, tone, hallucinations, and edge cases.
Model-written summary · the original posting is authoritative