Gigs
Sr Director, Operations
$300K
New York +1 · Director · Full-time · Posted Aug 4, 2026
- Location
- New York
San Francisco - Experience
- Experience building operational infrastructure at a high-growth startup or scaleup, ideally through a 250+ person scaling phase; no years specified.
About the job
Own Gigs’ end-to-end partner launch operations, company operating cadence, cross-functional operational standards, and Business Operations, including AI initiatives.
What you'll do
- Build and improve repeatable partner-launch processes from signed contract to live revenue, coordinating handoffs and measuring time to launch.
- Design and run company planning, goal-setting, business reviews, KPI reporting, decision forums, and escalation processes.
- Lead Business Operations and establish shared standards across functional operations teams, including AI pilots and workflows that improve efficiency.
What they ask for
- Built operational infrastructure at a high-growth startup or scaleup, ideally through a 250+ person scaling phase.
- Owned cross-functional processes, including handoffs, owners, and follow-through.
- Strong planning, process design, analytical, and reporting skills; able to define metrics and build reporting.
- Track record of using AI as an operational lever and demonstrating efficiency gains.
Nice to have
- Exposure to international expansion, market launches, multi-jurisdiction operations, telecom, payments, or API-first infrastructure.
- Based in or moving to New York or San Francisco.
Pay
$300K+ (base salary unspecified); a significant equity package (amount unspecified)
AI focus
Identify where AI can reduce operational work, pilot tools, embed workflows, and demonstrate efficiency gains.
Model-written summary · the original posting is authoritative