GitLab
Customer Experience Enablement Lead
$168K–$286K
Remote, United States +1 · Remote · Full-time · Posted Oct 30, 2026
- Location
- Remote, United States
United States of America - Experience
- Progressive experience required; no number of years stated.
About the job
Leads and measures enablement programs, training, and content for GitLab’s Customer Experience teams to improve their effectiveness in selling and delivering customer outcomes.
What you'll do
- Build and manage CX enablement programs, training, onboarding, and supporting content tailored to teams and markets.
- Partner with field leaders and cross-functional teams to align enablement with business priorities, product releases, and events.
- Measure program effectiveness and improve learning experiences and delivery methods.
What they ask for
- Progressive experience in software sales, customer success, or enablement.
- Experience supporting Public Sector, Federal, or SLED go-to-market teams in a government or regulated-industry context.
- Working knowledge of sales training technology and methodologies, and demonstrable enablement experience.
- Ability to use GitLab.
Nice to have
- Expertise in DevOps and/or Open Source.
- Experience with Salesforce, Cornerstone, and Gong.
Pay
$168,000 — $285,600 USD (base salary)
Tools
Salesforce, Cornerstone, Gong, GitLab
AI focus
Use AI tools in daily work to accelerate content development, program design, and ideation, and model this practice for supported teams.
Model-written summary · the original posting is authoritative