GitLab
Senior Ecosystem Operations Manager
$105K–$176K
Remote, Canada +3 · Remote · Manager · Full-time · Posted Oct 22, 2026
- Location
- Remote, Canada
Remote, United States
Canada
United States of America - Experience
- No years specified.
About the job
Owns the systems, processes, and operational infrastructure for GitLab’s channel and other ecosystem partnerships, including partner programs, transactions, data, and AI-driven workflow automation.
What you'll do
- Design and govern partner processes and transaction workflows; resolve registration, quoting, and billing escalations.
- Administer partner systems and programs, maintain data and reporting, and lead integrations, testing, and month-end close.
- Build AI agents and improve workflows; maintain process documentation, training, partner pricing, and quoting.
What they ask for
- Experience in business-to-business software-as-a-service channel or partner operations, with direct ownership of ecosystem workflows.
- Hands-on experience with Impartner or an equivalent PRM platform, including deal registration and partner portal administration; working knowledge of Salesforce CRM.
- Deep familiarity with resale, two-tier distribution, deal registration, rules of engagement, partner discounting, and partner quote-to-cash; understanding of OEM, GSI, and MSP transactions.
- Experience operating partner programs and designing, documenting, and implementing complex processes; hands-on AI tools and agent-building experience.
Pay
$104,800 USD — $176,400 USD (base salary)
Tools
Impartner, Salesforce, Flow, GitLab Work Items, Amazon Web Services, Google Cloud
AI focus
Build and deploy AI agents to automate deal registration routing, NFR provisioning, partner data quality checks, and reporting; use AI to reduce manual effort and cycle times.
Model-written summary · the original posting is authoritative