GitLab
Senior Product Manager, Switchboard
$139K–$235K
Remote, United States · Remote · Manager · Full-time · Posted Oct 23, 2026
About the job
Own the vision and roadmap for Switchboard, GitLab Dedicated’s control plane, improving how customers configure and monitor infrastructure and how internal teams operate customer instances.
What you'll do
- Set Switchboard’s product vision and roadmap, balancing customer needs with operational and business priorities.
- Partner with engineering and site reliability engineering to improve Dedicated operations, upgrades, maintenance, and the customer-facing console.
- Engage directly with customers, using their feedback to refine product decisions and workflows.
What they ask for
- Experience owning a product vision and roadmap and working with engineering to deliver user improvements.
- Technical understanding sufficient to discuss infrastructure and operational tradeoffs with engineers.
- Strong user-experience focus and experience simplifying complex technical workflows.
- Clear communication and comfort working directly with customers.
Nice to have
- Experience with control planes, cloud management consoles, infrastructure products, or internal operational tools.
- Experience with customer migrations or incident management.
Pay
$139,200 — $235,200 USD (base salary)
Tools
GitLab Dedicated, Switchboard, GitLab.com
AI focus
GitLab expects team members to incorporate AI into daily workflows as a productivity multiplier; no specific AI product work is described.
Model-written summary · the original posting is authoritative