Global Lending Services
Operations Manager, Inside Sales
Greenville, South Carolina · On-site · Manager · Full-time · Posted Sep 8, 2026
- Experience
- At least two years in a supervisory or leadership position.
- Education
- Minimum of a bachelor’s degree required.
About the job
Manages an inside sales team and its programs, policies, and systems to reduce delinquency and losses while meeting business goals.
What you'll do
- Supervise, hire, train, coach, and motivate team members; manage staffing, performance evaluations, and schedules.
- Analyze reports and team results to develop collections call strategies and improve workflow and service levels.
- Maintain operating procedures and ensure team compliance with company policies and regulatory requirements; handle escalated calls and disputes.
What they ask for
- Bachelor’s degree.
- At least two years of experience in a supervisory or leadership position.
- Demonstrated ability to motivate and lead a team, including training, coaching, and feedback.
- Proficient computer skills, including working knowledge of the internet and standard business applications such as Microsoft Office.
Nice to have
- Experience with consumer lending or auto financing.
Tools
Microsoft Office
Model-written summary · the original posting is authoritative