Global Lending Services
People Supervisor - Operations
Tempe, Arizona · On-site · Full-time · Posted Aug 27, 2026
- Experience
- No prior years of experience specified; the role includes 3–6 months of on-the-job training before team assignment.
- Education
- Bachelor’s degree required.
- Visa sponsorship
- GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees.
About the job
Leads and develops an Operations team through training, coaching, performance management, and process oversight to support business goals and customer service.
What you'll do
- Train, guide, coach, and provide feedback to assigned staff; recommend training opportunities.
- Analyze operating processes and reports, identify performance issues, and support improvements and departmental procedures.
- Set goals and work schedules, resolve escalated complaints, and exercise authority over staffing and performance decisions.
What they ask for
- Bachelor’s degree.
- Strong interpersonal, written, and verbal communication skills.
- Ability to learn new concepts, think quickly, motivate others, and stay organized with attention to detail.
- Hands-on approach and commitment to the organization’s core values.
Model-written summary · the original posting is authoritative