Gong
VP, Global Revenue Architecture
Austin +5 · Director · Full-time · Posted Oct 26, 2026
- Location
- Austin
Chicago
New York City
Salt Lake City
San Francisco
United States - Experience
- 15+ years.
About the job
Leads Gong’s global Revenue Architecture organization and strategy to improve customer adoption, retention, expansion, and value realization across regions and customer segments.
What you'll do
- Lead and develop an approximately 100-person organization across NAMER, EMEA, and APAC, setting strategy and operating standards across segments.
- Own gross and net revenue retention, expansion, forecasting, and customer value realization; build the Industry Expansion segment.
- Develop leaders, manage executive customer relationships, and coordinate with cross-functional teams on customer and go-to-market priorities.
What they ask for
- 15+ years in customer success, account management, or revenue-facing leadership within B2B SaaS, including leadership through multiple management layers.
- Track record owning enterprise-scale retention and expansion targets for a large, distributed post-sale organization.
- Experience operating across multiple regions and time zones.
- Experience building or scaling a new segment, vertical, or “startup within a startup” motion.
AI focus
The role may scale Industry Expansion strategies involving automation, self-service, or AI-driven customer workflows; it also drives adoption and value realization for Gong’s AI Operating System.
Model-written summary · the original posting is authoritative