AI Infrastructure Customer Office Lead
Chicago, IL, USA +3 · Full-time · Posted Oct 19, 2026
- Location
- Chicago, IL, USA
Atlanta, GA, USA
Boulder, CO, USA
Austin, TX, USA - Experience
- 7 years; no stated alternative.
- Education
- Bachelor's degree or equivalent practical experience.
About the job
Coordinates program execution and operations for priority AI infrastructure customer accounts, including executive briefings, stakeholder tracking, and customer engagement workflows.
What you'll do
- Prepare and distribute executive briefings, status reports, and presentation decks.
- Coordinate cross-functional readiness, deliverables, logistics, and follow-ups for customer engagements and pursuits.
- Build and improve processes for tracking milestones, action items, communications, and reporting.
What they ask for
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in program management, project management, business operations, or partner management within an enterprise technology environment.
- Experience working with leadership and cross-functional teams to deliver executive-level communications and briefing materials.
Nice to have
- Experience in cloud infrastructure, enterprise software, or complex B2B partnerships.
- Strong communication, cross-functional influence, organizational skills, and rapid execution under tight timelines.
Pay
$164000 - $239000 (USD) base salary
AI focus
Supports operational execution for AI infrastructure customer partnerships; no AI development responsibilities are stated.
Model-written summary · the original posting is authoritative