AI Outcome Customer Engineer II, Forward Deployed Engineering
New York, NY, USA +7 · Full-time · Posted Oct 23, 2026
- Location
- New York, NY, USA
Atlanta, GA, USA
Austin, TX, USA
Chicago, IL, USA
Los Angeles, CA, USA
Seattle, WA, USA
San Francisco, CA, USA
Sunnyvale, CA, USA - Experience
- 5 years of experience with cloud native architecture in a customer-facing or support role.
- Education
- Bachelor’s degree or equivalent practical experience.
About the job
Shapes and delivers enterprise AI solutions for strategic customers, ensuring technical feasibility, secure integration, successful implementation, and resolution of deployment issues.
What you'll do
- Assess project feasibility, shape proposals for long-term adoption, and validate forward-deployed engineering requests.
- Design enterprise AI integrations with customer data pipelines, identity providers, and compliance boundaries; diagnose implementation issues and test workarounds.
- Coordinate with Product and Engineering teams to troubleshoot deployment blockers and convey field feedback as feature requests.
What they ask for
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with technical delivery strategies and interfacing with product or engineering organizations.
- Experience in either system design or reading code, system design or orchestration frameworks, and enterprise integrations, Cloud infrastructure, or AI/ML model deployments.
Nice to have
- Experience diagnosing novel technical problems and developing architectural solutions.
- Experience orchestrating technical resources or engaging with and influencing technical stakeholders or executive leaders.
Pay
$152000 - $221000 USD base salary
Tools
Java, C++, Python, LangGraph, AutoGen, CrewAI
AI focus
Architects and delivers enterprise AI solutions using models, agents, connectors, and AI/ML deployments, including integration into customer IT environments.
Model-written summary · the original posting is authoritative