Content Innovation and Operations Program Manager
Boulder, CO, USA · Manager · Full-time · Posted Oct 15, 2026
- Experience
- 7 years in program management or stakeholder-facing operations; 7 years analyzing data and generating business insights.
- Education
- Bachelor's degree or equivalent practical experience.
About the job
Manages operational programs and projects that improve business processes and support and knowledge ecosystems, including enabling AI readiness.
What you'll do
- Manage program areas and projects from inception to completion, keeping them aligned with strategic goals.
- Improve business processes, workflows, and support operations using business needs, use cases, and metrics.
- Partner cross-functionally to resolve roadblocks, define decision principles, and establish metrics tracking frameworks.
What they ask for
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in a program management or stakeholder-facing role supporting operations.
- 7 years of experience analyzing data and generating business insights.
- Experience working with teams in content strategy, knowledge management, knowledge design, or related project or program management.
Nice to have
- MBA or Master's degree in a related field or CSCMP certification.
- Experience with AI-enabled tools for content production and distribution.
Pay
$136000 - $196000 USD base salary
AI focus
Generate solutions to ambiguous problems and enable AI-readiness across support knowledge ecosystems; experience with AI-enabled content production and distribution tools is preferred.
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