Customer Engineering Manager, Cloud AI, Strategic ISV, Google Cloud
Sunnyvale, CA, USA +3 · Manager · Full-time · Posted Oct 8, 2026
- Location
- Sunnyvale, CA, USA
New York, NY, USA
Los Angeles, CA, USA
San Francisco, CA, USA - Experience
- 10 years of cloud native architecture experience in a customer-facing or support role; leadership experience also required.
- Education
- Bachelor's degree or equivalent practical experience.
About the job
Leads a team of AI Customer Engineers serving strategic ISVs, guiding customer AI solutions from discovery through deployment and supporting Cloud AI sales targets.
What you'll do
- Lead and develop a team of Customer Engineers focused on Strategic ISVs and customer value.
- Partner with Sales on technical go-to-market strategies, co-innovation plans, and AI workload adoption.
- Oversee customer relationships, AI prototyping and proofs of concept, integration architectures, and resolution of technical roadblocks.
What they ask for
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience in leadership, such as people management, team lead, mentorship, or coaching.
- Experience with AI agent orchestration frameworks, agentic design patterns, machine learning, or integrating models into autonomous workflows via advanced API prompting or RAG; and experience with customer technical conversations, demos, prototyping, or workshops.
Nice to have
- Master's degree in Computer Science, Engineering, Mathematics, or a technical field.
- Experience supporting ISVs; pre-sales or technical customer-facing people management is also preferred.
Pay
$192000 - $267000 USD base salary
Tools
Google Cloud, LangGraph, CrewAI, AutoGen, RAG
AI focus
Leads customer AI solution discovery and deployment, including AI workload adoption, agentic workflows, prototyping, proofs of concept, and AI integration architectures.
Model-written summary · the original posting is authoritative