Rapid Response Manager, Trust and Safety
San Bruno, CA, USA · Manager · Full-time · Posted Oct 13, 2026
- Experience
- 7 years in data analytics, Trust & Safety, policy, cybersecurity, business strategy, or related fields.
- Education
- Bachelor's degree or equivalent practical experience.
About the job
Leads YouTube Trust and Safety rapid-response operations, managing policy escalations and helping enforce policies during emerging crises and high-impact incidents.
What you'll do
- Lead and develop a team to ensure readiness for major events, crises, and high-impact incidents.
- Triage, investigate, resolve, and track complex policy escalations; assess regulatory risk and operational impact.
- Partner with cross-functional teams on policy improvements, preventative tooling, postmortems, and sensitive decisions; review video content and executive communications.
What they ask for
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in data analytics, Trust & Safety, policy, cybersecurity, business strategy, or related fields.
Nice to have
- Experience with international issues across geographies, including child safety or online controversial content; operational efficiency and process management.
- Experience driving execution or resolving crises with cross-functional partners; strong communication, strategic, and analytical skills.
Pay
USD 141000 - 205000 base salary
Model-written summary · the original posting is authoritative