SA360 Specialist, gTech Ads
Chicago, IL, USA +1 · Full-time · Posted Oct 8, 2026
- Location
- Chicago, IL, USA
Boulder, CO, USA - Experience
- 8 years in a technical project management or a customer-facing role.
- Education
- Bachelor’s degree or equivalent practical experience.
About the job
Provides technical customer support for Google advertisers and sales teams, resolving complex issues and improving customer experience, product adoption, and support processes.
What you'll do
- Troubleshoot and resolve advertiser, agency, partner, and Sales team issues, including complex technical escalations.
- Analyze data to identify root causes and develop action plans for top customers, operational improvements, and product adoption.
- Partner with cross-functional teams to improve client journeys, share product and process insights, and mentor team members.
What they ask for
- Bachelor’s degree or equivalent practical experience.
- 8 years of experience in a technical project management or a customer-facing role.
Nice to have
- Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
- Experience in account/campaign management, technical troubleshooting or customer support, business analytics, or knowledge of Google Ads products.
Pay
$140000 - $204000 USD (base salary)
Tools
Google Ads
Model-written summary · the original posting is authoritative