Senior UX Content Designer, Google Shopping
Mountain View, CA, USA +1 · Senior · Full-time · Posted Oct 9, 2026
- Location
- Mountain View, CA, USA
New York, NY, USA - Experience
- 6 years of conversation design experience and 5 years of user-focused product writing and content design; preferred: 3 years in a complex, cross-functional organization and 2 years leading design projects.
- Education
- Bachelor's degree in a listed field or equivalent practical experience; preferred: master's degree in a listed field or equivalent practical experience.
About the job
Designs conversational content strategies and model behavior for Google Shopping’s GenAI experiences, improving the helpfulness and trustworthiness of AI shopping responses.
What you'll do
- Identify opportunities to improve AI responses and drive solutions, including system instruction updates and evaluations.
- Define content principles and response strategies, and scale framework resources while setting direction and communicating priorities.
- Align cross-functional partners and advocate for user-focused content, including localization and accessibility.
What they ask for
- Bachelor's degree in English, Communications, Journalism, Technical Writing, UX, HCI, a related field, or equivalent practical experience.
- 6 years of conversation design experience in product design or UX design.
- 5 years of experience in user-focused product writing and content design.
- Experience shaping content and tuning models for responses with multidisciplinary product teams; include a portfolio, website, or other relevant work link in the resume.
Nice to have
- Master's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
- Experience in a complex cross-functional organization, leading design projects, GenAI or software product spaces, or language-model training practices.
Pay
$159000 - $230000 USD base salary
AI focus
Shapes GenAI model behavior and conversational responses for shopping; develops frameworks, rubrics, and evaluations; improves responses through content strategies, system instruction updates, and model tuning.
Model-written summary · the original posting is authoritative