Social Intelligence Manager, Brand Social
San Francisco, CA, USA +2 · Manager · Full-time · Posted Oct 21, 2026
- Location
- San Francisco, CA, USA
New York, NY, USA
Los Angeles, CA, USA - Experience
- 9 years in the listed marketing areas.
- Education
- Bachelor's degree or equivalent practical experience.
About the job
Leads Google’s global social listening program, turning social and community insights into operational responses and strategic guidance for marketing, creative, and product teams.
What you'll do
- Lead 24/7 social listening operations, including agency and vendor direction, budgets, and resource alignment.
- Set research priorities, analyze social data, and translate findings into executive reporting and recommendations for product and brand channels.
- Develop AI and automation improvements and coordinate triage and escalation for cultural opportunities, engagement, and brand safety issues.
What they ask for
- Bachelor's degree or equivalent practical experience.
- 9 years of experience in growth, performance, direct response, social, digital, cloud, and events marketing.
- Experience working cross-functionally with various stakeholders and teams.
Nice to have
- Experience using social listening software and databases such as Brandwatch, Cision, Meltwater, Talkwalker, Sprinklr, or Tubular.
- Experience managing large, complex programs; innovating on industry practices; or working in social strategy, media planning, or large consumer brands.
Pay
$171000 - $247000 USD base salary
Tools
Brandwatch, Cision, Meltwater, Talkwalker, Sprinklr, Tubular
AI focus
Partner on the AI and automation roadmap to scale and improve social listening systems, operational efficiency, and research quality.
Model-written summary · the original posting is authoritative