Drimva

Gopuff

Process Lead, Richmond, #279

Richmond, VA · On-site · Full-time · Posted Feb 25, 2022

Experience
2 years of internal Gopuff experience or a bachelor's degree; 2+ years of leadership experience; 1+ years improving processes and efficiencies.
Education
Bachelor's Degree or 2 years of internal Gopuff experience.

About the job

Leads shift-level facility operations and delivery processes, directing associates and supporting accurate, efficient order fulfillment and a strong customer experience.

What you'll do

  • Direct shift activities and oversee facility operations, order fulfillment, inventory, and delivery processes.
  • Train and develop associates and driver partners; manage shift performance and resolve operational issues.
  • Complete operational tasks including receiving, packing, audits, dispatch interventions, and moving product.

What they ask for

  • 2 years of internal Gopuff experience or a bachelor's degree.
  • 2+ years of leadership experience in retail, logistics, military, restaurant, or equivalent experience.
  • 1+ years of experience improving processes and efficiencies.
  • Availability for fluid schedules, including stated peak hours and facility coverage on weekends; ability to lift up to 49 pounds.

Nice to have

  • ServeSafe Certification.
  • Professional fluency in Spanish.

Pay

$18.20 per hour (base pay)

Model-written summary · the original posting is authoritative

First seen Oct 27, 2026 · Last verified Nov 5, 2026 (UTC)