Grafana Labs
Solutions Engineer | East Coast | Remote
$182K–$226K
United States (Remote) +1 · Remote · Full-time · Posted Oct 30, 2026
- Location
- United States (Remote)
USA (Remote) - Experience
- 5+ years of technical pre-sales experience; the posting also welcomes candidates with post-sales or engineering experience and recent coding bootcamp graduates, but does not state these as alternatives to the 5+ years requirement.
About the job
A customer-facing Solutions Engineer supports sales by explaining Grafana’s products, demonstrating technical value, evaluating solutions, and relaying customer feedback to internal teams.
What you'll do
- Partner with Sales to present Grafana’s value proposition and support technical customer engagements through presentations, evaluations, and opportunity closure.
- Communicate customer and competitive feedback to internal teams and drive product conversations based on customer needs.
- Create and improve enablement materials, including documentation, blog posts, videos, and knowledge base articles.
What they ask for
- 5+ years of technical pre-sales experience.
- Strong written and oral communication skills for working with customers and remote internal teams.
- Technical mindset and ability to solve customer technical challenges.
- Ability to collaborate with an international, remote-first team.
Nice to have
- Experience with Open Source technologies or in the Metrics/Monitoring space.
- Ideally located on the East Coast.
Pay
$182,000 - $226,000 USD OTE (On-Target Earnings)
Tools
Grafana Cloud
Model-written summary · the original posting is authoritative