Grammarly
Customer Marketing Manager
$123K–$195K
Remote - United States +1 · Remote · Manager · Full-time · Posted Sep 16, 2026
- Location
- Remote - United States
Remote - Canada - Experience
- 3-5+ years; B2B SaaS or tech experience is preferred.
About the job
Builds customer advocacy and storytelling programs that turn customer experiences into proof assets supporting marketing and sales across Superhuman’s products.
What you'll do
- Recruit and manage customer advocates and create case studies, testimonials, quotes, and other proof assets.
- Own customer story production end to end, from selecting stories and interviewing stakeholders to publication.
- Partner with Sales, Customer Success, Marketing, and Comms/PR to use customer proof in campaigns and go-to-market efforts.
What they ask for
- 3-5+ years of experience in customer marketing, customer advocacy, or content marketing.
- Track record producing customer proof assets that drive measurable impact.
- Strong customer and stakeholder relationship-building, communication, and editorial skills.
- Experience managing video, interviews, or multimedia production end to end.
Nice to have
- Experience in B2B SaaS or tech.
Pay
$123K – $195K USD base salary
Model-written summary · the original posting is authoritative