Gray Swan AI
IT Operations Specialist
$75K–$120K
Pittsburgh · Hybrid · Full-time · Posted Oct 16, 2026
- Visa sponsorship
- Visa sponsorship available for exceptional candidates
About the job
Provides employee IT support and administers workplace systems, conference room technology, and the company laptop fleet.
What you'll do
- Troubleshoot Mac, application, connectivity, peripheral, and meeting-room issues for in-office and remote employees.
- Administer Google Workspace, Slack, Zoom, and identity access, including onboarding and offboarding.
- Manage laptop procurement and lifecycle, and maintain IT documentation and support processes.
What they ask for
- Hands-on experience administering Google Workspace, Slack, and Zoom.
- Experience supporting Zoom Rooms and conference room hardware, including Neat devices.
- Experience creating and maintaining a Notion knowledge base.
- Strong Mac support skills and experience administering Okta or another identity provider (IdP).
Pay
$75,000 - $120,000 USD base salary
Tools
Mac, macOS, Google Workspace, Slack, Zoom, Okta, Notion, Neat
Model-written summary · the original posting is authoritative