Gridmatic
Operation Analyst
Houston +1 · Full-time · Posted Jul 20, 2026
- Location
- Houston
Houston, Texas, United States - Experience
- 3+ years in data analytics, operations, commissions, or regulatory roles; ideally within energy or utilities.
About the job
Supports retail operations for commercial electricity customers in ERCOT and PJM, covering transactions, customer service, billing, and reporting.
What you'll do
- Process customer enrollment and other market transactions; resolve transaction exceptions.
- Support customer service, audit call quality, and coordinate operational processes across teams.
- Oversee invoice generation and billing exceptions, and produce reports and visualizations for business decisions.
What they ask for
- Strong analytical and problem-solving skills, including the ability to present data-driven recommendations.
- Strong Microsoft PowerPoint, Excel, and communication skills.
- Ability to work independently in a fast-paced, evolving environment.
Nice to have
- Knowledge of U.S. power markets, including ERCOT and PJM.
- Experience with regulatory compliance, market rules, filings, and audits; billing systems such as Vertexone; or SQL, Python, Power BI, or Tableau.
Tools
Microsoft PowerPoint, Excel, Vertexone, SQL, Python, Power BI, Tableau, ERCOT
Model-written summary · the original posting is authoritative