Groma
Junior Property Operations Associate
Boston, MA +1 · Full-time · Posted Aug 6, 2025
- Location
- Boston, MA
Boston, Massachusetts, United States - Experience
- 1+ years in customer service or hospitality; real estate industry experience is a plus.
About the job
Supports day-to-day residential property operations and corporate administration, coordinating resident requests, maintenance, inspections, leasing support, and acquisition onboarding.
What you'll do
- Handle resident calls, emails, and portal requests; coordinate maintenance scheduling and follow-up.
- Conduct property inspections and support rent audits, work-order billing, inventory audits, and resident move-ins and move-outs.
- Assist with acquisition onboarding, operations procedures and projects, and leasing activities.
What they ask for
- 1+ years of experience in customer service or hospitality.
- Strong computer and Excel skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team; diligent documentation, task, and schedule management.
Nice to have
- Real estate industry experience.
- Google Suite experience.
Pay
$31.25 — $34 USD (base salary)
Tools
Excel, Google Suite
Model-written summary · the original posting is authoritative