GSK
Patient Access Manager (ATLANTA, GA/NASHVILLE, TN/AL)
USA - North Carolina - Durham +6 · Field worker · Manager · Full-time · Posted Sep 30, 2026
- Location
- USA - North Carolina - Durham
USA - Alabama - Birmingham
USA - Alabama - Huntsville
USA - Alabama - Montgomery
USA - Alabama - Tuscaloosa
USA - Georgia - Atlanta
USA - Tennessee - Nashville - Experience
- 3+ years combined in specified relevant areas.
- Education
- Bachelor's degree.
About the job
A field-based, non-promotional contact who helps oncology patients and caregivers navigate treatment support and helps provider offices resolve coverage and reimbursement questions.
What you'll do
- Guide patients and caregivers through enrollment, coverage, financial assistance, and ongoing support using approved materials.
- Educate provider offices on coverage, coding, prior authorization, and appeals, and escalate complex access barriers.
- Document and manage cases in Salesforce Health Cloud / CRM while following privacy, safety-reporting, and compliance procedures.
What they ask for
- Bachelor's degree.
- 3+ years of combined experience in field reimbursement, hub case management, patient experience programs, or helping patients and providers navigate insurance verification, prior authorization, and access criteria.
- Ability to travel up to 20%, including overnights.
- Valid driver's license.
Nice to have
- Extensive oncology patient navigation, access and reimbursement, or hub case management experience; advanced degree; or active RN license and BSN.
- Experience with CRM and case-management platforms, preferably Salesforce Health Cloud.
Tools
Salesforce Health Cloud, CRM
Model-written summary · the original posting is authoritative