GSK
Patient Access Manager (COLUMBIA/DURHAM/RICHMOND)
$152K–$254K
USA - North Carolina - Durham +2 · Field worker · Manager · Full-time · Posted Sep 30, 2026
- Location
- USA - North Carolina - Durham
USA - Virginia - Richmond
USA - South Carolina - Columbia - Experience
- 3+ years of combined experience in the listed areas.
- Education
- Bachelor's degree.
About the job
Provides non-promotional patient navigation and provider access support across GSK’s Oncology portfolio, helping patients start and stay on therapy and assisting offices with coverage, reimbursement, and access barriers.
What you'll do
- Guide consented patients and caregivers through enrollment, treatment-journey touchpoints, coverage outcomes, and support resources using approved information.
- Educate provider offices on coverage, coding, prior authorization, appeals, and GSK patient support programs; escalate complex access barriers.
- Document and manage cases in Salesforce Health Cloud / CRM while following privacy, compliance, and adverse-event reporting requirements.
What they ask for
- Bachelor's degree.
- 3+ years of combined experience in field reimbursement, hub case management, patient experience programs, or helping patients and providers navigate insurance verification, prior authorization, and access criteria.
- Ability to travel up to 20%, including overnights.
- Valid driver's license.
Nice to have
- Extensive oncology patient navigation, access and reimbursement, or hub case management experience; CRM experience, preferably Salesforce Health Cloud.
- Advanced degree (such as MBA, MPH, or PharmD), or active RN license and Bachelor of Science in Nursing (BSN).
Pay
$152,250 to $253,750 USD annual base salary
Tools
Salesforce Health Cloud / CRM
Model-written summary · the original posting is authoritative