GSK
Patient Access Manager (KY/KNOXVILLE, TN/CHARLOTTE, NC)
USA - North Carolina - Durham +4 · Field worker · Manager · Full-time · Posted Sep 30, 2026
- Location
- USA - North Carolina - Durham
USA - Kentucky - Lexington
USA - North Carolina - Charlotte
USA - Kentucky - Louisville
USA - Tennessee - Knoxville - Experience
- 3+ years combined in the specified areas.
- Education
- Bachelor's degree.
About the job
Provides non-promotional patient and provider support across GSK’s Oncology portfolio, helping patients navigate treatment onboarding and access while assisting offices with coverage, reimbursement, and access cases.
What you'll do
- Guide consented patients and caregivers through enrollment, coverage, financial assistance, treatment education, and ongoing support using approved materials.
- Educate provider offices on coverage, coding, prior authorization, appeals, and GSK patient support programs; escalate complex access barriers.
- Document case activity in Salesforce Health Cloud / CRM and follow privacy, safety-reporting, and compliance procedures.
What they ask for
- Bachelor's degree.
- 3+ years of combined experience in field reimbursement, hub case management, patient experience programs, or helping patients and providers navigate insurance verification, prior authorization, and access criteria.
- Ability to travel up to 20%, including overnights.
- Valid driver's license.
Nice to have
- Extensive oncology patient navigation, access and reimbursement, or hub case management experience; CRM experience, preferably Salesforce Health Cloud.
- Advanced degree, or active RN license and BSN.
Tools
Salesforce Health Cloud, CRM
Model-written summary · the original posting is authoritative