GSK
Patient Access Manager (NEW ENGLAND)
$152K–$254K
USA - North Carolina - Durham +6 · Field worker · Manager · Full-time · Posted Sep 30, 2026
- Location
- USA - North Carolina - Durham
USA - Massachusetts - Worcester
USA - Massachusetts - Springfield
USA - Connecticut - New Haven
USA - Connecticut - Hartford
USA - Massachusetts - Boston
USA - Rhode Island - Providence - Experience
- 3+ years combined in the listed areas.
- Education
- Bachelor's degree.
About the job
Provides non-promotional patient navigation and provider access support across GSK’s Oncology portfolio, helping patients start and remain on therapy and assisting offices with coverage and reimbursement questions.
What you'll do
- Guide patients and caregivers through enrollment, coverage, financial assistance, and ongoing treatment-journey support using approved materials.
- Educate provider offices on coverage, coding, prior authorization, and appeals, and escalate complex access barriers.
- Document cases, report adverse events and product quality complaints, and follow privacy and compliance requirements.
What they ask for
- Bachelor's degree.
- 3+ years of combined experience in field reimbursement, hub case management, patient experience programs, or helping patients and providers navigate insurance verification, prior authorization, and access criteria.
- Ability to travel up to 20%, including overnights.
- Valid driver's license.
Nice to have
- Extensive oncology patient navigation, access and reimbursement, or hub case management experience; CRM and case-management platform experience, preferably Salesforce Health Cloud.
- Advanced degree, or active RN license and Bachelor of Science in Nursing (BSN).
Pay
USD $152,250 to $253,750 annual base salary
Tools
Salesforce Health Cloud / CRM
Model-written summary · the original posting is authoritative