GSK
Patient Access Manager (North FL)
USA - North Carolina - Durham +3 · Field worker · Manager · Full-time · Posted Sep 30, 2026
- Location
- USA - North Carolina - Durham
USA - Florida - Tallahassee
USA - Florida - Jacksonville
USA - Florida - Gainesville - Experience
- 3+ years combined in the specified areas.
- Education
- Bachelor's degree.
About the job
Provides non-promotional patient navigation and provider access support across GSK’s Oncology portfolio, helping patients start and stay on therapy and assisting offices with coverage, reimbursement, and access questions.
What you'll do
- Guide patients, caregivers, and provider staff through enrollment, coverage outcomes, financial assistance, and ongoing support using approved materials.
- Help provider offices understand coverage, coding, prior authorization, and appeal processes; escalate complex access barriers.
- Document and manage cases, capture adverse events and product complaints, and follow privacy and compliance requirements.
What they ask for
- Bachelor's degree.
- 3+ years of combined experience in field reimbursement, hub case management, patient experience programs, or helping patients and providers navigate insurance verification, prior authorization requirements, and access criteria.
- Ability to travel up to 20%, including overnights.
- Valid driver's license.
Nice to have
- Extensive oncology patient navigation, access and reimbursement, or hub case management experience; advanced degree; or active RN license and BSN.
- Experience with CRM and case-management platforms, preferably Salesforce Health Cloud.
Tools
Salesforce Health Cloud, CRM
Model-written summary · the original posting is authoritative