GSK
Patient Access Manager (North IL/IA)
$152K–$254K
USA - North Carolina - Durham +5 · Field worker · Manager · Full-time · Posted Sep 30, 2026
- Location
- USA - North Carolina - Durham
USA - Iowa - Iowa City
USA - Iowa - Cedar Rapids
USA - Illinois - Greater Chicago
USA - Iowa - Des Moines
USA - Iowa - Davenport - Experience
- 3+ years of combined experience in the listed areas.
- Education
- Bachelor's degree; preferred advanced degree such as an MBA, MPH, PharmD, or another relevant clinical or business degree. Active RN license and BSN preferred.
About the job
Provides non-promotional patient navigation and provider access support across GSK’s Oncology portfolio, helping patients start and remain on therapy and assisting offices with coverage, reimbursement, and access barriers.
What you'll do
- Guide patients, caregivers, and provider staff through enrollment, coverage, financial assistance, and ongoing support using approved materials and program processes.
- Educate provider offices on coverage, coding, payment, benefit investigation results, prior authorization, and appeal pathways; escalate complex access barriers.
- Document and manage cases in Salesforce Health Cloud / CRM while following privacy, compliance, and adverse-event reporting requirements.
What they ask for
- Bachelor's degree.
- 3+ years of combined experience in field reimbursement, hub case management, patient experience programs, or helping patients and providers navigate insurance verification, prior authorization requirements, and access criteria.
- Ability to travel up to 20%, including overnights.
- Valid driver's license.
Nice to have
- Extensive experience in oncology patient navigation, access and reimbursement, or hub case management.
- Experience with CRM and case-management platforms, preferably Salesforce Health Cloud.
Pay
$152,250 to $253,750 USD base salary
Tools
Salesforce Health Cloud, CRM
Model-written summary · the original posting is authoritative