GSK
Patient Access Manager (North NJ/STATEN ISLAND/BRONX)
$152K–$254K
USA - North Carolina - Durham +5 · Field worker · Manager · Full-time · Posted Sep 30, 2026
- Location
- USA - North Carolina - Durham
USA - New Jersey - Paterson
USA - New York - Bronx
USA - New Jersey - Elizabeth
USA - New Jersey - Newark
USA - New York - Staten Island - Experience
- 3+ years of combined experience in the specified areas.
- Education
- Bachelor's degree.
About the job
Provides non-promotional patient navigation and provider access support across GSK’s Oncology portfolio, helping patients and offices address treatment onboarding, coverage, reimbursement, and ongoing support needs.
What you'll do
- Guide consented patients and caregivers through enrollment, treatment-journey support, coverage outcomes, and financial assistance using approved materials.
- Educate provider offices on coverage, coding, payment, prior authorizations, and appeals; help resolve access cases and escalate complex barriers.
- Document cases and interactions in Salesforce Health Cloud / CRM, maintain compliance and privacy standards, and report adverse events and product quality complaints.
What they ask for
- Bachelor's degree.
- 3+ years of combined experience in field reimbursement, hub case management, patient experience programs, or helping patients and providers navigate insurance verification, prior authorization requirements, and access criteria.
- Ability to travel up to 20%, including overnights.
- Valid driver's license.
Nice to have
- Extensive experience in oncology patient navigation, access and reimbursement, or hub case management.
- Experience with CRM and case-management platforms, preferably Salesforce Health Cloud.
Pay
USD 152,250 to USD 253,750 (annual base salary)
Tools
Salesforce Health Cloud, CRM
Model-written summary · the original posting is authoritative