GSK
Patient Access Manager (NORTHERN CA/NV/UT)
$167K–$279K
San Francisco +3 · Field worker · Manager · Full-time · Posted Sep 30, 2026
- Location
- San Francisco
USA - Nevada - Reno
USA - Nevada - Las Vegas
USA - Utah - Salt Lake - Experience
- 3+ years combined in specified related areas.
- Education
- Bachelor's degree.
About the job
Provides non-promotional patient navigation and provider access support across GSK’s Oncology portfolio, helping patients start and remain on therapy and offices resolve coverage and reimbursement questions.
What you'll do
- Guide patients and caregivers through onboarding, enrollment, coverage outcomes, financial assistance, and ongoing treatment-journey support using approved materials.
- Educate provider offices on coverage, coding, payment, benefit investigation results, prior authorization processes, and appeal pathways; escalate complex barriers.
- Document and manage cases in Salesforce Health Cloud / CRM while following privacy, compliance, adverse-event reporting, and separation-of-activities requirements.
What they ask for
- Bachelor's degree.
- 3+ years of combined experience in field reimbursement, hub case management, patient experience programs, or helping patients and providers navigate insurance verification, prior authorization requirements, and access criteria.
- Ability to travel up to 20%, including overnights.
- Valid driver's license.
Nice to have
- Extensive experience in oncology patient navigation, access and reimbursement, or hub case management.
- Advanced degree; active RN license and BSN; or experience with CRM and case-management platforms, preferably Salesforce Health Cloud.
Pay
$167,475 to $279,125 (annual base salary)
Tools
Salesforce Health Cloud / CRM
Model-written summary · the original posting is authoritative