GSK
Patient Access Manager (NYC/LONG ISLAND)
$152K–$254K
USA - North Carolina - Durham +4 · Field worker · Manager · Full-time · Posted Sep 30, 2026
- Location
- USA - North Carolina - Durham
USA - New York - Upper Manhattan
USA - New York - Lower Manhattan
USA - New York - Manhattan South
USA - New York - Long Island - Experience
- 3+ years combined in the listed relevant areas.
- Education
- Bachelor's degree.
About the job
A field-based, non-promotional contact who helps oncology patients and caregivers navigate GSK support programs and helps provider offices resolve coverage, reimbursement, and access questions.
What you'll do
- Guide patients and caregivers through program enrollment, coverage outcomes, financial assistance, and ongoing support; coordinate referrals to relevant services.
- Educate provider offices on coverage, coding, payment, benefit investigations, prior authorization, and appeals; escalate complex access barriers.
- Document cases and interactions, report adverse events and product quality complaints, and follow privacy and compliance requirements.
What they ask for
- Bachelor's degree.
- 3+ years of combined experience in field reimbursement, hub case management, patient experience programs, or helping patients and providers navigate insurance verification, prior authorization, and access criteria.
- Ability to travel up to 20%, including overnights.
- Valid driver's license.
Nice to have
- Extensive oncology patient navigation, access and reimbursement, or hub case management experience; residence within the assigned territory or within 30 miles of its border.
- Advanced degree, active RN license and BSN, or experience with CRM and case-management platforms, preferably Salesforce Health Cloud.
Pay
USD $152,250 to $253,750 annual base salary
Tools
Salesforce Health Cloud, CRM
Model-written summary · the original posting is authoritative