GSK
Patient Access Manager (OH/INDIANAPOLIS, IN)
$152K–$254K
USA - North Carolina - Durham +7 · Field worker · Manager · Full-time · Posted Sep 30, 2026
- Location
- USA - North Carolina - Durham
USA - Indiana - Indianapolis
USA - Ohio - Akron
USA - Ohio - Cleveland
USA - Ohio - Columbus
USA - Ohio - Toledo
USA - Ohio - Cincinnati
USA - Ohio - Youngstown - Experience
- 3+ years of combined experience across the listed areas.
- Education
- Bachelor's degree.
About the job
Provides non-promotional, field-based support to oncology patients, caregivers, and provider offices, helping them navigate treatment-program enrollment, insurance coverage, reimbursement, and access barriers.
What you'll do
- Guide patients and caregivers through onboarding, enrollment, coverage outcomes, financial assistance, and ongoing treatment-journey support.
- Educate provider offices on coverage, coding, payment, prior authorization, and appeals; escalate complex access barriers.
- Document cases and interactions, follow compliance and privacy requirements, and report adverse events and product quality complaints.
What they ask for
- Bachelor's degree.
- 3+ years of combined experience in field reimbursement, hub case management, patient experience programs, or helping patients and providers navigate insurance verification, prior authorization requirements, and access criteria.
- Ability to travel up to 20%, including overnights.
- Valid driver's license.
Nice to have
- Extensive oncology patient navigation, access and reimbursement, or hub case management experience.
- Advanced degree, active RN license and BSN, or experience with CRM and case-management platforms, preferably Salesforce Health Cloud.
Pay
$152,250 to $253,750 (annual base salary)
Tools
Salesforce Health Cloud, CRM
Model-written summary · the original posting is authoritative