GSK
Patient Access Manager (SOUTHERN TX)
USA - Texas - South Central · Remote · Manager · Full-time · Posted Sep 30, 2026
- Experience
- 3+ years combined in the listed areas.
- Education
- Bachelor's degree.
About the job
Provides non-promotional patient navigation and provider access support for GSK Oncology, helping patients and offices address enrollment, coverage, reimbursement, and ongoing treatment-support needs.
What you'll do
- Guide consented patients and caregivers through onboarding, enrollment, coverage outcomes, financial assistance, and treatment-journey touchpoints using approved materials.
- Educate provider offices on payer coverage, coding, payment, benefit investigation, prior authorization, and appeal pathways; escalate complex access barriers.
- Document and manage cases in Salesforce Health Cloud / CRM while following privacy, compliance, and adverse-event reporting requirements.
What they ask for
- Bachelor's degree.
- 3+ years of combined experience in field reimbursement, hub case management, patient experience programs, or helping patients and providers navigate insurance verification, prior authorization, and access criteria.
- Ability to travel up to 20%, including overnights.
- Valid driver's license.
Nice to have
- Extensive oncology patient navigation, access and reimbursement, or hub case-management experience; residence in the assigned territory or within 30 miles of its border.
- Advanced degree; active RN license and BSN; experience with CRM and case-management platforms, preferably Salesforce Health Cloud.
Tools
Salesforce Health Cloud, CRM
Model-written summary · the original posting is authoritative