GSK
Patient Access Manager (UPSTATE NY/VT/NH/ME)
$152K–$254K
USA - North Carolina - Durham +8 · Field worker · Manager · Full-time · Posted Sep 30, 2026
- Location
- USA - North Carolina - Durham
USA - New York - Albany
USA - New York - Syracuse
USA - New York - Buffalo
USA - New York - Rochester
USA - New Hampshire - Concord
USA - Maine - Portland
USA - Burlington – Vermont
USA - Maine - Bangor - Experience
- 3+ years combined across the listed areas; no alternatives stated.
- Education
- Bachelor's degree.
About the job
Provides non-promotional patient navigation and provider access support across GSK’s Oncology portfolio, helping patients and offices address coverage, reimbursement, enrollment, and ongoing treatment-support needs.
What you'll do
- Guide consented patients and caregivers through onboarding, enrollment, coverage outcomes, financial assistance, and ongoing treatment support using approved materials.
- Educate provider offices on payer coverage, coding, payment, benefit investigation outcomes, prior authorizations, and appeal pathways; escalate complex access barriers.
- Document and manage cases, maintain compliance and privacy safeguards, and report adverse events and product quality complaints.
What they ask for
- Bachelor's degree.
- 3+ years of combined experience in field reimbursement, hub case management, patient experience programs, or helping patients and providers navigate insurance verification, prior authorization requirements, and access criteria.
- Ability to travel up to 20%, including overnights.
- Valid driver's license.
Nice to have
- Extensive oncology patient navigation, access and reimbursement, or hub case management experience.
- Experience with CRM and case-management platforms, preferably Salesforce Health Cloud.
Pay
$152,250 to $253,750 USD (base salary)
Tools
Salesforce Health Cloud, CRM
Model-written summary · the original posting is authoritative