GSK
Patient Access Manager (WASHINGTON DC/PITTSBURGH/WV)
$152K–$254K
USA - North Carolina - Durham +3 · Field worker · Manager · Full-time · Posted Sep 30, 2026
- Location
- USA - North Carolina - Durham
USA - District of Columbia - Washington Dc
USA - Pennsylvania - Pittsburgh
USA - West Virginia - Morgantown - Experience
- 3+ years of combined experience in specified areas.
- Education
- Bachelor's degree.
About the job
Provides non-promotional patient navigation and provider access support across GSK’s Oncology portfolio, helping patients begin and remain on therapy and resolving coverage and reimbursement questions.
What you'll do
- Guide patients and caregivers through onboarding, enrollment, coverage outcomes, financial assistance, and ongoing treatment support using approved materials.
- Educate provider offices on coverage, coding, payment, benefit investigations, prior authorization, and appeal pathways; escalate complex access barriers.
- Document and manage cases in Salesforce Health Cloud / CRM while following privacy, compliance, and adverse-event reporting requirements.
What they ask for
- Bachelor's degree.
- 3+ years of combined experience in field reimbursement, hub case management, patient experience programs, or helping patients and providers navigate insurance verification, prior authorization, and access criteria.
- Ability to travel up to 20%, including overnights.
- Valid driver's license.
Nice to have
- Extensive experience in oncology patient navigation, access and reimbursement, or hub case management.
- Advanced degree; active RN license and Bachelor of Science in Nursing (BSN); or experience with CRM and case-management platforms, preferably Salesforce Health Cloud.
Pay
$152,250 to $253,750 (base salary)
Tools
Salesforce Health Cloud, CRM
Model-written summary · the original posting is authoritative