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Enterprise Implementation Manager
$140K–$175K
San Francisco, CA +1 · Hybrid · Manager · Full-time · Posted Oct 30, 2026
- Location
- San Francisco, CA
New York, NY - Experience
- 5+ years in a customer-facing role with project management experience.
About the job
Leads post-sale onboarding for enterprise and strategic employers, building relationships and implementation plans that support adoption and customer success in the first 60–90 days.
What you'll do
- Launch employer customers through kickoff calls, product setup, and implementation checklists.
- Align senior stakeholders’ goals with success metrics and implementation plans; train partners on early talent practices and workflows.
- Use data to improve implementation strategies and develop scalable onboarding SOPs.
What they ask for
- 5+ years in a customer-facing role with project management experience, such as customer success, customer education, onboarding, or implementation.
- Executive-level written and verbal communication skills.
- Proven ability to build trust with senior stakeholders and manage multiple implementations.
- Data-informed approach and strong project and time management skills.
Nice to have
- Prior implementation and project management experience.
- Experience creating and rolling out new processes.
Pay
$140K – $175K (base salary)
Model-written summary · the original posting is authoritative