Senior Engagement Manager

What you'll do

• Manage relationships across a portfolio of $100M+ run-rate frontier AI lab accounts, serving as the primary contact in high-stakes situations.
• Turn evolving client goals into requirements and priorities with Strategic Project Leads and Operations; make tradeoffs to protect customer outcomes and quality.
• Partner with Sales on expansion and define and report success metrics, including KPIs, SLAs, and model quality.

What they ask for

• 8+ years in customer-facing or high-stakes leadership roles, such as engagement management, consulting, strategy and operations, elite military leadership, or founder/operating roles.
• Meaningful experience at a top-tier consulting firm or an equivalent mix of consulting, elite institutional leadership, and high-intensity startup or operating experience.
• Currently in an external, customer-facing role or held one within the last two years.
• Track record leading complex, multi-stakeholder engagements to measurable outcomes for enterprise customers, including work with VP- and C-level stakeholders.

Nice to have

• Technical or STEM background alongside customer-facing experience.
• Prior experience in AI, data, or frontier model development.

Pay

$275K (currency and whether base salary or total pay not specified)

AI focus

Engage frontier AI lab customers on model development and data problems; develop technical fluency in AI and track model quality.