Harbor
Intapp Technical Team Lead
Remote, United States · Remote · Full-time · Posted Aug 18, 2026
- Experience
- 3+ years using and configuring Intapp products; 3+ years in a customer-facing role.
About the job
Leads an Intapp technical support team, resolving client issues, improving managed services, and maintaining client satisfaction.
What you'll do
- Provide technical direction and help resolve client tasks; coordinate on-time, in-budget, in-scope service delivery.
- Manage client status reporting, budgets, resources, change requests, scheduling, and stakeholder communications.
- Lead team operations and people management, including hiring, performance evaluation, coaching, and training coordination.
What they ask for
- 3+ years of experience using and configuring Intapp products.
- 3+ years of experience in a customer-facing role.
- Proficiency in release coordination, project portfolio and risk management, and managing the project life cycle.
- Intermediate experience with JIRA, Confluence, and MS Project.
Nice to have
- Experience in people management or mentoring colleagues.
- Experience with XML, JQUERY/JSON, REST APIs, SQL, MS Azure, or Boomi.
Tools
Intapp, JIRA, Confluence, MS Project, XML, JQUERY/JSON, REST APIs, SQL
Model-written summary · the original posting is authoritative